A Salesforce ISV partner is a company that Salesforce has authorised to provide additional solutions, services, and applications for the platform. Salesforce ISV partners offer products and services directly to your customers and employees through APIs and other tools from the cloud. As demand for salesforce integration partners has increased, you must choose the best salesforce integration partner to get the desired result.
Before you move forward with the selection process, you should be clear about who the Salesforce partners are.
Who are the Salesforce partners?
What is a Salesforce ISV partner? It is a common question among various businesses. A Salesforce ISV partner is a company that provides software solutions that integrate with the Salesforce platform.
It can involve custom apps, cloud services, and other business applications. The best Australian Salesforce consulting firms aim to create a more seamless experience for your employees, allowing them to work more efficiently and effectively.
How to hire Salesforce partners?
Look for experience
When hiring Salesforce commerce cloud integration partners, you should look for several things.
First, you should be sure that the company has been in business for some time and has a history of successful projects.
In addition, you must ensure that your chosen integrator has experience with your industry or business model.
Experience with your specific instance of Salesforce is also critical, as well as any other software platforms or tools used by your organisation (such as marketing automation).
Finally, ask about how much time the team spends on-site and remotely. This will indicate how much effort is being put into this project from start to finish.
Customer support
A great customer service team is essential when working with an integration services company. You need to choose a dedicated team that knows your account and the Salesforce product inside out. The best way to ensure this is by asking the provider questions about their training program for new hires, how often they train, and so on.
- Do they provide 24/7 support?
- Are there multiple levels of customer support available?
- What are the qualifications of their staff?
Reviews and testimonials
- Look at the company’s website and social media accounts to see what their other customers have to say.
- Check customer support ratings.
- Consult references and former clients for feedback.
Cost-effectiveness
You should also consider the long-term cost of integration. How much money will you save with the services of a Salesforce integration expert? How much time and effort will you save if you do it yourself?
You need to compare the value of what you get for the price you pay. An effective way to do this is by calculating your total cost of ownership (TCO) over time. TCO includes licensing fees, implementation costs, consulting services, maintenance fees, and other miscellaneous expenses that come with using or implementing a particular software package into your business environment.
Conclusion
Salesforce integration partners help businesses leverage their Salesforce data and process. It can be a complex job for many companies. But it will be much easier with the right skills and experience. If you need to hire a salesforce integration services provider, take some time to look at their experience level and reviews to find the best one for your needs.